Curriculum Vitae

Personal

Peter Tiggerdine
Unit 2/158 Riding Rd Balmoral, Queensland Australia 4171
+61 433 803 900
ptiggerdinenospam@iinet.net.au; ptiggerdinenospam@gmail.com

Professional Objective

To contribute positively to a team environment in a technical / management position with a progressive organisation, which will challenge my abilities and allow me to grow professionally.

Professional Experience

Extensive UNIX(BSD, OS X)/ppc64, Linux(RHEL)/x86 and Microsoft system administration experience.
Comprehensive experience with hosting environments utilising ISC-BIND, Apache, mod_security, PHP with PostgreSQL, MySQL and Oracle at the backend.
Strong experience with global networks and network management employing software like Nagios,Cati and Zabbix for SLA monitoring.
Comprehensive e-mail experience: ESMTP/SMTP POP and IMAP clustering using various software like Postfix, Sendmail, Cyrus, Qmail and MS Exchange.
Strong SAN experience utilising HP Storageworks Dell Powervault and Netapp on iSCSI and Fiber channel media.
Strong Experience with disaster recovery policies and procedures involving Symentec Backup-Exec, Backbone Netvault and other backup software.
Excellent knowledge in IP networks including IPv6 deployment methodologies and transitional mechanisms.
Good working knowledge of virtual machine methodologies and provision mechanisms.
Good knowledge of web programming/scripting languages.

General Skills & Aptitude

  • High standard of general computer skills using all operation systems e.g.
    • MS Windows 2000, XP, 2003, Linux, Unix, OS X.
  • High standard of all current office software including e.g:
    • Open Office, Microsoft Office 2000/XP/2003, Internet related software.
  • Occupational Health and Safety Knowledge.
  • Excellent communication skills.
  • Excellent analytical and problem-solving skills.
  • Exceptional customer service.
  • Ability to work as a team member or team leader.
  • High standard of work ethics:
    • Mature attitude, very hard worker, willingness to learn quickly, reliable.

Professional Work History

Freelance/Self Employed July 07 - Present.
Network Solutions Specialist

Consult to clients over specialist needs involving variety of operation environments.
Provision internet services and project manage of behalf of clients.
Research and develop complex connectivity requirements to leverage benefit for clients and contracting companies.
Provision new servers in heterogeneous environments.
Diagnose variety for complex challenges involving network and heterogeneous systems.
Consolidate services using virtual machine technologies to reduce TCO and increase RIO.

Action International July 06 - May 07
Global Systems/Network Administrator

Responsible for end to end connectivity to three office globally providing resources 1500 staff and franchisees.
provisioning of CISCO VPN technologies for inter-office and “road warrior” connectivity.
Provision new Linux servers and Spam firewalls to cope with growth and upgrades.
webmaster of 250 active domains across multiple data-centres.
Database Administration for large scale intranet/extranet web applications/services.
Some php programming on custom CRM project and external websites.
Extensive web scripting.
Migration of three independent domain to one company wide forest.
24/7/356 support.

Action International March 06 - June 06
Help Desktop Officer

Migrate from MS windows 2000 AD to MS Windows 2003 Server.
Migrate from Backup from Veritas Backup Exec 8.5 to Symentec Backup Exec 10d
Review backup polices and procedures.
consolitated servers and infrastructure.
level2/3 support for web-developers.
General Help Desktop support in 3 time zones.

Astute Systems March 05 - June 06
Solutions Consultant

Deploy SOE uing Symantec Ghost, Kickstart, CFengine and Netboot
Deploy HA and HP Clustered environments using Red Hat Cluster Suite, Veritas Cluster Services, Oracle RAC and Apple Xgrid.
Deploy N Tier SAN using Fibre Channel, SCSI, iSCSI as well as NAS and DAS type storage.
Deploy disk and tape type backup systems employing Veritas Backup Exec, Netbackup, Bacula and Amanda.
Extensive ticketing based help-desk support using phone, e-mail, IM and IRC in conjunction with RDP, VNC, ARD.
Excellent knowledge of risk management and OH&S policies
Pre and post sales engineering.

Freelance 2001
Solutions Consultant

Installation of Linux-based proxy servers using Squid with transparent authentication.
Deployment of wireless and wired networks with central authentication.
Provided helpdesk support via phone and email for end-users.
Quality checked of hardware after assembly.
General network support.

Choice Connections(Now Mac1) 2001
Systems Integrator

Provide system solution using all and any client requests
Use All and any Operating systems to suit required client scenario.
Configure routers and hosts for DMZ.
Use Mac OSX as base OS internally.
Customer Service.
Implement security policies and procedures in every OS used.

Industry Associations

System Administrator Guild Of Australia (SAGE-AU)
Home Unix Machine Brisbane Users Group (HUMBUG)

Education

RMIT Melbourne, VIC 2007
Bachelor Information Technology

Brisbane Institute Of TAFE Brisbane, QLD 2000
Certificate IV in Multimedia.

Bremer Institute Of TAFE Brisbane, QLD 1998 - 1999
Diploma Of Information Technology.

Professional References

Upon request.